How does using file swapping software or services put me at risk?

Applicability:

Our Agreement (in part) Says:

5. GENERAL USE POLICIES

5.1. You have received a copy of the current policies, conditions, prices, taxes and fees in effect. WesterNet may implement changes, additions or deletions in the future. You will receive notice of such changes by e-mail and/or regular mail and agree to be bound by them. Once you have been notified of such changes, you agree that your continued use of the Service constitutes your full acceptance.

5.2. You understand that temporary interruptions or delays may occur as normal events and that we have no control over the networks, facilities and services of third parties. Nevertheless, we will make reasonable efforts to provide you with continuous, uninterrupted, expedient and error-free service.

5.3. You understand that the Internet is an open medium and access by cable modem is via a public network. Accordingly, you agree that there is little or no expectation of privacy or security. We may but need not monitor the content on the Service and may disclose any information that we deem necessary to comply with any law, regulation or order or to protect any other entity. We may refuse to post or may remove any material or information that, in our sole discretion, is unacceptable, undesirable or in violation of this Agreement. We may suspend or terminate the Service or any portion, including user ID, e-mail address, URL or domain name, if we deem that your use of the Service:

(a) violates any law, regulation or tariff;

(b) is obscene, defamatory, deceptive or fraudulent;

(c) is intended to threaten, harass, intimidate or cajole;

(d) interferes with another subscriber's use or enjoyment of the Service;

(e) is in any way inconsistent with our terms, policies and conditions;

(f) tends to damage our name or reputation;

(g) involves your provision of FTP or Webserver capabilities or otherwise places excessive demand on our Service;or

(h) in any way violates this Agreement.

Want to See the Math?

  • One user with a Websurfer connection can pass 331,776,000,000 bits per month through the network. That is 41 gigabytes, or the equivalent of the whole contents of a very large hard drive.
  • Our service model figures that users will transfer as much as 3 to 6 gigabytes monthly surfing the net. Thus this bandwidth hog described above is consuming 10x what is budgetted for him. And he's not even aware of it, since these are external users visiting his machine. Obviously this will have an effect on everyone's rates if not arrested.
  • A full speed user has 10x the bandwidth of Websurfer, aggravating the problems for network management.
  • Most file sharing software reports how fast an intended target can serve. This is misleading, since it doesn't indicate how many are using the site. If 50 people are connected to a given user with a 128kbps connection, each will get about 2kbps of transfer. This is about 1/5 the rate of a poor quality dialup.

The Issues:

See the Problem:

Traffic Graph GREEN is Incoming Traffic from the Internet.
BLUE is Traffic being sent to the Internet.
In this graphical representation, you can see normal traffic from a mid-Monday through Wednesday afternoon (in the middle of the graph).

Normal websurfing is characterized by more traffic coming in than is going out.

The high usages in BLUE are a result of fileswapping software. Those represent outsiders clogging our network.

On this Monday we curtailed one user completely. We limited another on Friday to a lower upstream capacity.
Bandwidth PiggyDon't be a
Bandwidth Hog !

The Solution:

Our commitment is for all users to have a quality Internet experience at a reasonable price.


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